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Customer Traac Offers 3 Key Services That Are Shaping Customer Service In Auto Dealerships Across The Country

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Customer Traac Offers 3 Key Services That Are Shaping Customer Service In Auto Dealerships Across The Country

February 18
08:27 2020
Customer Traac Offers 3 Key Services That Are Shaping Customer Service In Auto Dealerships Across The Country
Customer Traac is offering three important services that are shaping and promoting customer service in car dealerships across the country. These services include automotive business development centers, contact centers, and outbound call center services.

PLYMOUTH, Minnesota – Customer Traac has introduced innovative services to enhance customer service in auto dealerships in the United States. The company is now offering call center appointment scheduling services, outbound call center services, and automotive business development centers. 

Customer Traac has revolutionized customer service in automotive dealerships with its three new services. The customer service company is now offering three key services that are shaping the customer service industry with a special focus on car dealerships. They are an Automotive BDC or an outsourced business development center for car dealerships. According to Customer Traac, a business development center is more than just a customer service center because it’s designed to maximize profitability by enhancing marketing efforts. 

Customer Traac indicates that a business development center or BDC offers many advantages including streamlining all customer care services, increasing phone presence, customer retention, alleviating the service team, and enhancing performance in niche markets. An automotive business development center or automotive BDC like the one offered by Customer Traac focuses on only one industry to enhance specialization. The company encourages business development center outsourcing because it’s cost-effective, flexible and scalable, and promotes customer satisfaction. 

Customer Traac offers many customer care services in its automotive business development centers including call center appointment scheduling, 24/7 contact centers, and outbound call center services. The accompanying customer services are very many including appointment confirmation, no show call follow-ups, recall notification, Omni-channel marketing, service reminder/service due, data collection & reporting, CSI/SSI campaigns, declined service follow-ups, sales equity mining, and custom outreach campaigns, among many others. Visit the company’s website to learn more about its automotive customer care services. 

About Us

Customer Traac is a customer service company offering outsourced business development centers to car dealerships in the United States. Based in Plymouth MN, the company was founded over 25 years ago and it’s currently led by its president, Michael Stern, who took over its ownership in 2010. Customer Traac offers four main customer care services including contact centers, call center apportionment scheduling services, outbound call center services, and automotive business development centers. The company has a highly knowledgeable professional team that provides topnotch customer services to auto dealerships all over the country. Customer Traac aims at improving efficiency, enhancing customer satisfaction, and increasing profitability for its clients. Interested clients can request a proposal and schedule a free, no-obligation consultation with the company by phone, email, or by filling in a form provided on its website.

Media Contact
Company Name: Customer Traac
Contact Person: Dodie Armstrong
Email: Send Email
Phone: (763) 553-2989
Address:3030 Harbor Lane
City: Plymouth
State: MN
Country: United States
Website: customertraac.com/